Last updated: 29 October 2026
TheNeighbors HR ("the app") is the staff self-service application provided by The Neighbors to its team members for attendance, leaves, payslips, and HR documents. This policy explains what information the app collects, how it is used, and your choices. The app is provided for The Neighbors staff only; access is granted by your HR administrator.
Information we collect
- Account & profile — your staff username, display name, role/branch, and profile photo (if you add one).
- Location — your device location is used only to verify that you are at your assigned branch when you start or end a duty. Location is checked at that moment and is not tracked continuously or in the background.
- Attendance & HR records — duty start/end times and worked hours, leave requests and balances, and salary/payslip information made available to you by your employer.
- Documents — HR documents you view or upload (e.g. QID, passport, health card, contract) and their expiry dates.
- Device & technical data — basic information needed to operate the app, such as app version and error logs.
Biometric sign-in
If you choose to sign in with Face ID or fingerprint, that authentication is performed by your device's operating system. The app does not receive, store, or transmit your biometric data.
How we use your information
- To authenticate you and provide the staff HR features you request.
- To verify attendance at your assigned branch when you check in or out.
- To manage leave requests, display payslips, and store your HR documents with expiry reminders.
- To keep the app secure and to diagnose and fix problems.
How your information is shared
Your profile, attendance, leave, salary, and document data are visible to you and to your HR administrator at The Neighbors. We do not sell your personal information or share it with third parties for advertising. Information may be processed by service providers that host the app's backend on The Neighbors' behalf, under appropriate confidentiality obligations, and may be disclosed where required by law.
Data retention
We keep your information for as long as you are an active staff member and as required for employment, legal, and accounting purposes. When no longer needed, it is deleted or anonymized.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access.
Your choices
- You can allow or deny the location permission; denying it will prevent branch-verified check-in.
- You can update your profile details and change your password in the app.
- To access, correct, or delete your personal data, contact your HR administrator or us using the details below.
Children
The app is intended for employed staff only and is not directed to children under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us
If you have questions about this policy or your data, contact:
The Neighbors — HR
Email: hr@theneighbors.qa
Website: https://theneighbors.qa
This Privacy Policy applies to the TheNeighbors HR mobile app (iOS and Android), package com.xrda3.theneighbors_hr / bundle com.xrda3.neighborsAttendance.